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Skills

  • Administrative Assistant
  • Customer Service
  • E-Commerce
  • Executive Assistant
  • Human Resources & Payroll
  • Personal Assistant
  • Scheduling
  • Supply Chain Management
  • Travel Planning
  • Virtual Assistants

Services

  • Customer Service&Supply Chain Supervisor

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    At present I’m serving “The Coldest Water” as a “Customer Service & Supply Chain Supervisor” and managing a team of 4 Customer Service Assistants & 5 international vendors. Link to “Our Team” page is...

    Administrative AssistantCustomer ServiceE-CommerceExecutive AssistantHuman Resources & Payroll

About

Expert in eCommerce, Supply Chain, Logistics, Administrative tasks

Dear Client,

I am an expert in performing eCommerce, Drop Shipping, FBA Shipment, Supply Chain-Logistics-related tasks, Customer Service And Administrative support.

I have been working as a VA since 2015. Details of my activities as a Virtual Assistant are listed below:

1. At present I’m serving “The Coldest Water” a Florida based company as a “Head of Customer Service and Supply Chain”. I’m looking after full procurement-logistics functions, and managing a team of 5 Customer Service Assistants.

Here I’m looking after all the procurement activities And providing Customer Service means:

• Review stock status of 220+ variants (We use Inventory Planner for tracking our stocks)
• Drafting orders for reorderable items in Inventory Planner
• Getting owner’s approval on drafted orders
• Placing Orders with the current vendor: Through website or email
• Follow-up timely shipment
• Inform the WH team well in advance about the upcoming consignment.
• Developing new cost-effective source of supplies
• Finding vendors and arranging samples for new products
• Liaison with Shipping Agent.
• Handle vendor’s Accounts and alarm the owner for timely payment.
• Provide Customer Support with the help of 5 Customer Service VAs.


2. I’d served Camara And Company - A Maryland, USA based company for more than 3 years. There I was looking after the Customer Service and Administrative activities of the company as an Executive Assistant.

I am an M. Com major in Accounting. I have worked in the practical business field for more than 20 years. During this period, I served Multinational (Unilever) And International Companies (Singapore and Dhaka based).

I’m capable to handle the following activities at your full satisfaction::

· eCommerce activities, Managing online stores like Amazon, Alibaba, Aliexpress, eBay, etc.

· Price Negotiation, Procurement and Logistics activities.

· Handling Emails, Internet searching, Appointment fixing,

· Managing and maintaining daily Calendar, Prior

Work Terms

Full time available per Client's need

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