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Skills

  • Zendesk
  • Chat Support
  • Customer Care Services
  • Customer Service
  • Email Marketing
  • SaaS
  • Social Media Account Management
  • Administration Support
  • Administrative Assistant
  • Amazon
  • Campaign Management
  • Canva
  • Client Administration
  • Client Orientation
  • Customer Acquisition

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Services

  • Expert Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Rated-Top FREELANCER with 1000+ Hours, 100% Job success, and Top Rated Badge My name is Shabana Khan, and I am an amazingly skilled worker and your right hand! I will smooth out your procedures and assist...

    Administration SupportAdministrative AssistantAmazonCampaign ManagementCanva

About

My focus is to provide world class services to our clients and make things easier andake it a huge success.

Good day!

I am an experienced virtual personal assistant, and I can offer my great skills for your virtual assistance needs. I’ve been working for years as a freelancer, and I’ve managed to accumulate a lot of experiences through it. I can handle every Virtual Assistant task that can be thrown at my way like, order processing, tracking orders, sending out emails to customers for the tracking number, inquiry or return and refund. My customer Service proficiency also includes phone support and chat support. I have worked with software like Zendesk, live chat, salesforce, Helpscout, Asana etc.
I can list products on the Amazon, Ebay and Shopify can do a lot of product research using different software. Can manage processing 1000 of orders to the vendor section.
For Social Media Management, I am able to handle Facebook, Instagram and other networking sites by managing posts and comments, including answering customer's messages. 3 to 4 posts in a week to engage customers and others.
Some key points that you may find relevant to this opportunity include:
Proven ability to efficiently manage a large customer base and a high volume of new implementations every month
Proven track record in engaging and motivating a high-performance service team of X employees
Recognized ability to develop and drive a culture of innovation, change and growth to optimize the customer experience
Outstanding communication skills, the capacity to negotiate and influence positive outcomes and the sensitivity to work cross-functionally with individuals at all levels.


Thank you for your time and consideration.

Work Terms

I am available 24/7.
I am always here to communicate through emails and Skype.