We are a QA company here to help you solve modern day challenges. Our QA and BA team has years of experience working on Mobile and Desktop applications.
We have helped shape Ford.com, Urban Science Training Courses, Hunter Douglas USA/CA, CRM's, GM Training Portals and much more. Let us assist you on your journey.
We will ensure consistency throughout the application. This includes manual regression testing of the functionality and UI. We will also review the styles for consistency throughout this process. Our team will document the location of bug defects, the means to reproduce it, along with a screenshot or captured video. We will send you a bug defect report directly by email or you may invite us into your own internal defect tracking tool. We have experience working with Jira,The Atlassian Suite, Microsoft TFS, Sharepoint and much more.We can also take a deeper look into workflows,
Analysis
We will gather information and provide valuable feedback regarding User experience and how certain components should function. We look for ways to further improve workflow. This can be for the actual software or at the company level of your SDLC process, helping you to avoid any roadblocks along the way.
We will create easy to follow User Stories so your team can stay focused on development. We will create a repository of truth. We will document how the application works step by step. So that your employees may reference this truth at any time. Which can also serve as a training tool for any new employees at your company.
Support
You want to be able to respond to your end users or clients regarding any concerns. We simplify this by acting as your personal helpdesk. First we will look into the issues to determine if it’s an actual issue or simply user error. We will track all issues, notify the users of a pending solution and work with development to get issues resolved in a timely manner. We will schedule a weekly call with the client and/or user to follow up about any outstanding issues.
Work Terms
TBD
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