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  • Big Commerce
  • Chat Support
  • Customer Service
  • Customer Support
  • Dispute Resolution
  • Email Support
  • Order Fulfillment
  • Order Placing
  • Order Tracking
  • Problem Solving
  • Shopify App
  • Virtual Assistance
  • Woo Commerce
  • Admin Support
  • Administrative Assistant

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  • Customer Support/ Virtual Assistant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I provide Top-notch customer support, Dispute Resolution,  Live chat services, Virtual Assistant services, Calendar management, Clerical Work, appointment setter and email support for online businesses...

    Admin SupportAdministrative AssistantAppointment SetterBig CommerceCalendar Management


Customer Support Agent / Virtual Assistant

• I have more than 7 years’ experience in customer support/service and as a Virtual/ Administrative Assistant.
• I have a good instinctual feel for the complexity of a customers' problem, and can quickly
determine which solutions will be most timely and effective and which solutions
should be implemented to quickly solve the problem.
• I’m capable with Zendesk ,Zohodesk, hubspot, chatra, Tidio, TextNow, Vigaro, Trello, gmail,slack, skype,toggle, Wechat
shopify, Woocommerce and bigcommerce to name a few
• I have excellent organization skills, acute attention to detail and an ability to handle
multiple tasks in a fast-paced and time-sensitive environment.
• I’m calm under pressure, and good at dealing with a broad range of customer
• I take a proactive approach to my work and an excellent problem solver
• I’m able to understand the language used by customers that purchase products
stocked on the ecommerce website from both a product and sales and checkout
flow perspective
• A proactive self-starter, able to work independently in what can at times be a
pressured environment
• Excellent written and verbal communication skills; able to interact with customers
in a clear and concise manner
• I’m a team player who is able to make independent decisions based on established
• Have the ability to recognize current trends within the industry and suggest ways to
improve the overall customer experience.

Note: My working hours and hourly rate is flexible.

Work Terms

I'm available 12 hours a day.

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