Your partner in efficiency and execution.
I have 15 years of experience trained by the officially recognised pioneer in the Philippine call center industry assisting U.S. customers, clients and vendors. I started as a CSR before moving on to being an Inbound Telemarketer, Trainer, Training and Quality Supervisor, and more recently, Executive Assistant, under two expat Vice Presidents.
I can provide chat, e-mail, reimbursement and liquidation, reporting, and events management support to ensure proper resolution of tasks. Throughout my years in the BPO industry, it has been my mission to make everyone’s life easier by completing administrative tasks that others do not have to worry about. And having that Customer Service mentality is always the stepping stone in all this as it is essential in our everyday business, in addition to patience, attentiveness and the willingness to learn with proper execution and efficiency.
Work Terms
I prefer noon to 9PM China Standard time with all communication preferably via email or Skype. Appreciate payments via Paypal.