Hire Customer Experience Managers Online

Name: Hire Customer Experience Managers Online - Guru
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Rating: 100% (6 reviews)

Browse 645 Freelance Customer Experience Managers for Hire

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100% Customer Satisfaction Rate Based on 6 reviews

Top Customer Experience Managers

Naeem Shahzad 3
Customer Experience Manager

Lahore, Punjab, Pakistan

2,934/yr
- Customer Experience Management
- 360 Feedback
- Benefits Administration
- Benefits Design
- Business Training
- Communication Training
- Compensation Management
- Competency Assessment
- Conflict Resolution
- Consultant
Recruitment & Human recourse management

I am a management consultant with HR experience partnering with Senior Leadership and Operations to enable performance. I have over seven years of experience in Human Resources and Talent Acquisition. Three of those twelve years were for IT companies with distributed teams. I have personally sourced, screened, and onboarded over 1000 employees in the last seven years. I am looking for staff all over the world. I have experience in hiring employees in countries such as: US, UK, Sweden, Finland, S... View more

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Pro Guru Freelancer
Customer Experience Manager

Layyah, Punjab, Pakistan

1,920/yr · 100%
- Customer Experience Management
- Call Center
- Chat Support
- Client Assessment
- Client Contact
- Client Orientation
- Client Support
- Communication
- Customer Care
- Customer Satisfaction
Customer Service

In my role as a Customer Service Representative, my top priority is ensuring client satisfaction and cultivating a positive image for my employer. I am dedicated to achieving this by: - Initiating customer accounts through meticulous recording of account information. - Keeping customer records up-to-date by consistently updating account details. - Resolving product or service issues by thoroughly understanding the customer''s concerns, identifying the root cause, and presenting the optimal soluti... View more

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Bilal H
Customer Experience Manager

Rawalakot, Azad Kashmir, Pakistan

1,452/yr · 100%
- Customer Experience Management
- Administrative Assistant
- Business Services
- Chat Support
- Client Assessment
- Client Contact
- Client Development
- Client Issue Resolution
- Client Orientation
- CRM
Dog grooming customer Service Agent

Is your pet grooming business slowing down because of an unprofessional customer service representative? As an operations assistant and executive assistant, I am here to assist you in growing your pet grooming business on a high level in your local area. As a customer success manager with 3 years of experience in the pet grooming industry, I can contribute to your business by attracting customers to work with us as regular customers. What can I do in the Pet Grooming Business? Schedule appointme... View more

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Webspot Technologies
Customer Experience Manager

Habra, West Bengal, India

375/yr
- Customer Experience Management
- Business Development
- Call Center
- Client Assessment
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Support
- Customer Support
Customer Service Representative

Hello, I''m Suvo, I have more than 3 years of experience in Customer Support Specialist, Virtual Assistance & Social Media Chat Support from my home office. I have worked for different Projects, Start-ups and some of the most influential companies, in the USA, Philippines, Australia, and India. I SPECIALIZE IN??: ? Live Chat Software : Chat with online customers when they are visiting our website. ? Customer Care Specialist : Handling customer requests, inquiries, and complaints using a compassio... View more

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Global Connection
Customer Experience Manager

Khansar, Punjab, Pakistan

ID Verified
- Customer Experience Management
- Customer Experience Enhancement
- Customer Experience Optimization
- Customer Acquisition
- Customer Acquisition Strategies
- Customer Advocacy
- Customer Analysis
- Customer Care
- Customer Care Services
- Customer Communication Automation
Customer Experience Management

We specialize in delivering comprehensive Customer Experience Management services designed to help businesses build lasting relationships with their customers. Our approach focuses on understanding the full customer journey, identifying key touchpoints, and enhancing each interaction to improve satisfaction, loyalty, and retention. By combining data-driven insights with a human-centered mindset, we create personalized experiences that align with customer expectations and business objectives. Whe... View more

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MarnaLottering
Customer Experience Manager

Randburg, Gauteng, South Africa
- Customer Experience Management
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Design
- Business Innovation
- Business Insights
- Business Intelligence
- Client Analysis
- Client Growth
- Client Insight
Customer Experience Promise

The Customer Experience Statement is the focal point of a customer experience program. A Customer Experience Statement informs employees at all levels how to approach the decisions they make every day that drive customer loyalty and customer retention. It guides the decision-making necessary to take a company one step closer to creating the ideal customer experience. Without a clearly defined Customer Experience Statement: - everyone does what they think is the right thing, - overlapping prior... View more

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Cassandra-Antoine
Customer Experience Manager

London, England, United Kingdom
- Customer Experience Management
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Design
- Business Insights
- Customer Advocacy
- Customer Analysis
- Customer Education
- Customer Journey
- Customer Research
Customer Insight Program (CIP)

Would You Like Support Solving Your Service Delivery Issues? We’re living in a customer centric world where consumers have the power and the tools to voice their opinions instantly online about your products and services. Research has shown that people do read consumer reviews and they are also influenced by them. As a local business, you’re now operating in a ‘Reputation & Experience’ lead economy due to technological changes in the market. Thus, it’s important to recognise this change and stay... View more

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Michael Bessler
Customer Experience Manager

Westwood, New Jersey, United States
- Customer Experience Management
- Customer Experience Consulting
- Customer Experience Design
- Asset Modeling
- Brand Asset Management
- Business Planning
- Corporate Training
- Data Analysis
- Financial Modeling
- Holistic Financial Planning
Strategic Management Consultant

To help companies make the most out of their assets by conducting market research and run revenue projections and pricing models to build strategies for growth. Develop interest through the use of social media and data analytics to help promote new companies or companies with new products and services. Develop an executable strategy and plan with achievable milestones to help companies grow their revenues while maintaining quality. Develop a holistic strategy that is customer focused and allo... View more

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Inessa Gelman
Customer Experience Manager

Brooklyn, New York, United States
- Customer Experience Management
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Design
- Analytics
- Operations
- Qualtrics
- Salesforce
- Salesforce Analytics
CX and VOC expert

CX Executive with over 20 years of experience with proven record in revenue growth through effective management of global customer experience and voice of the customer (VOC) insights, and loyalty and retention programs across channels and throughout customer lifecycle. View more

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Valory Myers
Customer Experience Manager

Indianapolis, Indiana, United States
- Customer Experience Management
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Design
- Customer Advocacy
- Customer Analysis
- Customer Research
- Customer Retention
- Data Management
- Design
Market Insights & CX Strategy

InAct helps executives solve their most pressing business issues — not simply prepare plans. Grounded in strategic insights, our clients take practical action to achieve results. We exist to connect people and ideas to improve and transform how we conduct business together. Specifically, we help companies create stronger loyalty and drive long-term, sustainable growth through: - Better Data: Market Research - Better Plans: Strategy Development - Better Execution: CX Design View more

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Shefali Korke
Customer Experience Manager

Newton, Massachusetts, United States
- Customer Experience Management
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Design
- Analytics
- Channel
- Customer Analysis
- Dashboard
- Dashboards
- Kpi
CEO Dashboard

The growth dashboard is a comprehensive practical group of template that looks into a company’s AS IS state in identifying and achieving revenue targets. It looks at all the functions/capabilities associated with increasing revenues and not just marketing and sales functions. If you are a top level executive or Private Equity/Venture Capitalist operating partner and want to know how your business unit/portfolio company is performing in increasing revenues. This dashboard is all you need. Growth ... View more

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SaloniM
Customer Experience Manager

Mumbai, Maharashtra, India
- Customer Experience Management
- Customer Experience Analysis
- Customer Experience Consulting
- Account Management
- Analytics
- B2B
- B2B writing
- Campaign Building
- CRM
- Customer Acquisition Strategies
Sales/Marketing/Writing/Analytics

I provide services in multiple areas. I have personally worked on each of these in my career. Sales and Marketing Services: Sales And Marketing Consulting | Sales Training | Defining Key Sales Metrics and Sales Reporting | Account Management | Channel Management |Sales Pitch Creations |Sales Through Storytelling | Lead Generation | Email and SMS Marketing | LinkedIn Campaign Setups | Campaign Management | CRM Setup LinkedIn: Customer Experience Management: Creative Services: Employee Experi... View more

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MHM for call center
Customer Experience Manager

Cairo, Al Qahirah, Egypt
- Customer Experience Management
- Call Center
- Call Center Management
- Call Logging
- Call Monitoring
- Cold Calling
- Management
- Outbound Sales
- Phone Support
- Telemarketing
customer experience management

MHM , leader in customer experience management, has been connecting cust Pay the cost of 30 and get the profit of 100 Crazy deal , Hah ? We are living in a fast-growing business society where everything needs to be done quickly without any hassles. your main target is to maximize the profit with reducing the cost The virtual office is your new trusted way to do so According to a recent report virtual workforce grew nearly 80% from 2005 till now A virtual workforce ''will'' reduce costs by 70% ... View more

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Alex Esclamado
Customer Experience Manager

West New York, New Jersey, United States
- Customer Experience Management
- Consultant
- Contact Center
- Customer Service
- Customer Service Management
- Design
- Experience Design
- Management
- Operations Management
- Process Design
Customer Experience Consulting Services

Customer service management expertise including: - strategy (customer segmentation, channel strategy, etc) - customer experience design and implementation - customer support (processes, operations, staffing) - contact center operations (people, processes,systems, workforce management) - omni-channel contact center technology and operations. View more

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Wessam Saleh
Customer Experience Manager

Cairo, Al Qahirah, Egypt
- Customer Experience Management
- Branding
- Branding & Identity Packages
- Communication Skills
- Customer Experience Consulting
- Customer Service
- Leadership
- Management
- Marketing
- Marketing Strategy
Marketing , Customer Services/Experience

Experienced Marketing and customer experience Professional offering 20 + Years’ experience in Marketing and CX management, training, and coaching. - Marketing Strategies & Branding Management and coaching. - Customer Experience Management & coaching. - Create the Marketing & CX Strategy, plans & Coaching. - Provide thought leadership, strategic insight, transparent and clear communication to the team. - Formulated and executed marketing and CX strategies. Oversaw all aspects of field marketing a... View more

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Tony Ferreira
Customer Experience Manager

Morrisville, North Carolina, United States
- Customer Experience Management
- Campaign Concepts
- Customer Conversion
- Email Services
- Google Analytics
- Landing Page Design
- Online Content
- Web Analytics
- Web Campaigns
- Web Conversion
Customer Experience Optimization

With all the marketing technology available today, it's tough to understand what you need and how it can impact your business. Most of all, it's important to understand how to leverage the technology to provide the best experience for your customers to increase sales. I have 10+ years working inside the technology responsible for creating a revenue driving customer experience. I can help you create the right customer paths and funnels needed to help increase conversions. View more

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Anurag D
Customer Experience Manager

Pune, Maharashtra, India
- Customer Experience Management
- Campaign Management
- Client Management
- Customer Acquisition
- Customer Engagement
- Customer Journey Mapping
- Customer Personas
- Customer Retention
- Customer Segmentation
- Customer Service Management
Customer Experience Strategy Development

Defining "right" customer segments and personas Creating roadmap of your Customer Journey Building customer lifecycle action plans focusing on acquisition, retention and growth Analysis of Customer engagement touch points Designing operational metrics to measure and analyze results Customer success action plan View more

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Charumathi S
Customer Experience Manager

Gurugram, Haryana, India
- Customer Experience Management
- Business Analysis
- Business Development
- Client Assessment
- Client Contact
- Client Development
- Client Issue Resolution
- Client Orientation
- CRM
- Customer Retention
customer Experience, Inside Sales, BDM

Demonstrate the Product to new Prospects Build and Strategize Sales Pipeline Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop a relationship with Client and Product team, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to product team Communicate k... View more

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Bobbie Jo W.
Customer Experience Manager

Chelsea, Alabama, United States
- Customer Experience Management
- Customer Experience Analysis
- Customer Satisfaction
- Design
- E-learning Development
- Process Improvement
- Reviews
- Workflow Management
- Zendesk
Customer Experience Improvement

My expertise lies in reviewing customer interactions, CSAT deep dives, and metric driver reviews to determine underlying process breakdowns, representative strengths and weaknesses, and customer experience issues. Once pain points and strengths are recognized, I can efficiently design and implement processes and learning zones to increase workflow, productivity, and overall customer satisfaction. View more

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Jakob Spiller
Customer Experience Manager

North Shields, Tyne and Wear, United Kingdom
- Customer Experience Management
- Bilingual
- Customer Service
- German Translation
- Help Desk
- Interpersonal Skills
- Relationship Management
Customer Care & Experience

My friendly nature and positive attitude paired with my excellent communication skills allow me to always deliver customer care to highest standard. I'm bilingual with fluency in both spoken and written German & English. View more

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Find Freelance Customer Experience Managers for Your Projects

Customer experience management (CEM) focuses on tracking, analyzing, and enhancing every interaction a customer has with your business. For small businesses, strong CEM can be a game-changer—turning casual buyers into loyal brand advocates. Customer Experience Managers help ensure that your clients not only get what they need but enjoy the process, too. Whether you're fine-tuning customer support, streamlining online interactions, or gathering feedback, great CEM leads to better reviews, repeat business, and long-term growth.

Essential Skills to Look for in Customer Experience Managers

Deep understanding of customer journey mapping and analytics

Proficiency with CRM systems and feedback tools

Strong communication and problem-solving skills

Ability to design and implement customer engagement strategies

Data interpretation to drive continuous improvement

What Hourly Rate Do Freelance Customer Experience Managers Charge?

Freelance Customer Experience Managers generally charge $35 to $95 per hour, depending on their background, the size of your business, and the complexity of the customer experience strategy involved. Some may offer project-based pricing for specific experience audits or campaigns.

How to Hire Customer Experience Managers on Guru

Follow these steps to get started on Guru.com today:

Post Your Job for Free: Outline your project, required skills, and budget. Within hours, you’ll receive quotes from qualified freelancers eager to help.

Review Profiles: Browse portfolios, read performance reviews, and evaluate each freelancer's experience to find the best match for your project.

Set Up an Agreement: Choose from flexible payment terms like hourly, task-based, or fixed-price agreements to suit your preference.

Communicate Through WorkRooms: Collaborate seamlessly with your freelancer using Guru's WorkRooms. Keep track of progress, share documents, and manage communication in one space.

Use SafePay for Secure Payments: Complete payments only after reviewing and approving the work, ensuring complete peace of mind.

Start searching for customer experience managers, and post your job on Guru today.

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Top Customer Experience Managers

Recruitment & Human recourse management

Customer Service

Dog grooming customer Service Agent

Customer Service Representative

Customer Experience Management

Customer Experience Promise

Customer Insight Program (CIP)

Strategic Management Consultant

CX and VOC expert

Market Insights & CX Strategy

CEO Dashboard

Sales/Marketing/Writing/Analytics

customer experience management

Customer Experience Consulting Services

Marketing , Customer Services/Experience

Customer Experience Optimization

Customer Experience Strategy Development

customer Experience, Inside Sales, BDM

Customer Experience Improvement

Customer Care & Experience

Want to get work done by experts?

Looking for Freelancers with a specific skill?

Find Freelance Customer Experience Managers for Your Projects

Why Over 3 Million People Choose Us

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Flexibility

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It's Easy to Get Work Done on Guru

Post a Job

Hire Freelancers

Get Work Done

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