Greet and welcome guests as soon as they arrive at the office

• Direct visitors to the appropriate person and office

• Answer, screen and forward incoming phone calls

• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

• Provide basic and accurate information in-person and via phone/email

• Receive, sort and distribute daily mail/deliveries

• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

• Order front office supplies and keep inventory of stock

• Update calendars and schedule meetings

• Arrange travel and accommodations, and prepare vouchers

• Keep updated records of office expenses and costs

• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Installing and configuring computer hardware, software, systems, networks, printers, and scanners

• Monitoring and maintaining computer systems and networks

• Responding in a timely manner to service issues and requests

• Providing technical support across the company (this may be in person or over the phone)

• Setting up accounts for new users

• Repairing and replacing equipment as necessary

• Testing new technology

• Security threats management/cybersecurity

• Developing and implementing high-level strategies for growth

• Data collection, analysis, and reporting

• Coordinating IT projects across the organization