I used to work in the BPO Industry for many years as Customer Service Representative for several campaigns like Hotel Reservations, Health Account, Travel, and Banking and Financial providing phone support for customers in the US and UK. I provided excellent support for various concerns like flight and hotel reservations, discussing benefits of our client's health insurance, basic technical support like troubleshooting, calling out clients to collect for their past due accounts for credit card. Handled a post as phone banker or Customer Solutions Officer for Citibank. I'm very much willing to learn, highly trainable, can easily adapt to changes, very much open to criticisms, and a dedicated individual who strongly upholds the virtue of integrity. I always make sure to deliver result and reach goals set by the clients.