Experienced Customer Care Guru with almost 7 years of experience gained from one of the largest International Trade companies in Europe ; I maintained huge demonstrable success in managing cross-functional teams and leading various high-stake projects in the areas of system integration, customer care, time management and business intelligence.
Highly passionate in enabling customers succeed through innovative solutions. Motivated, self-starter, process-oriented, have strong desire to build high-performing teams & is energized to transform organizations.
Skills & Expertise
Business IntelligenceCommunicationCustomer Service ManagementCustomer Service OperationsCustomer Service RepresentativesCustomer Service SystemsDrop ShippingEmailEmail SupportFreight IndustryInbound MarketingInterpersonal SkillsLogisticsLogistics & Supply Chain IndustryLogistics ConsultingManagementMultitaskingOrder EntrySystem IntegrationTime ManagementZendesk