I have years of experience supporting customers of different demographics, mostly via email support. My skills include business email writing, ecommerce support, and level 1 technical support. I have used Zendesk, Bliss, Google Workspace, Salesforce, Magento, Worldspan, and CRM. I have handled online payment portal (PayPal), banking & finance, Lloyds Banking financial advisor, travel agency and ecommerce accounts such as mobility provider (Uber), retail stores (Kohl's), tech-focused beauty brand like (IL Makiage), in the past. , I can work with minimal supervision and very persistent in finishing all tasks assigned to me. I started doing Virtual Assistant work this year for an ecommerce account, using Reamaze, Shopify, and G Suite.