With over a decade of experience as a dedicated virtual assistant, I offer reliable and results-driven support across a wide range of administrative and customer-facing tasks. My background includes:
Customer service & support – Handling inquiries with professionalism, empathy, and clarity
Fraud analysis – Assessing and flagging suspicious transactions to protect businesses
Telemarketing & appointment setting – Engaging with prospects and ensuring calendars stay full
Shopify aftersales support – Managing order tracking, customer inquiries, refunds, and post-purchase care
I’m highly organized, tech-savvy, and skilled at improving workflows to enhance productivity. I can work independently, meet tight deadlines, and adapt quickly to new systems or team dynamics.
If you’re looking for a committed team member who prioritizes quality, communication, and continuous improvement, let’s connect—I’d be happy to support your business goals.