Customer Support (5141083) - Freelancer on Guru

Administrative & Secretarial Personal / Virtual Assistance

Customer Support

$15/hr Starting at $50

I have worked as a customer support specialist for the last 3 years, mainly in email outreach.

If you have a high influx of calls or emails and need someone to deal with them, I have the knowledge and soft skills to do so efficiently. I have worked with troubleshoots, complaints, cancellations, refunds and shipping matters. I believe that a customer's journey should be one of our priorities.

I am knowledgeable on Slack, Front, Google Workspace and Zendesk.

About

$15/hr Ongoing

Download Resume

I have worked as a customer support specialist for the last 3 years, mainly in email outreach.

If you have a high influx of calls or emails and need someone to deal with them, I have the knowledge and soft skills to do so efficiently. I have worked with troubleshoots, complaints, cancellations, refunds and shipping matters. I believe that a customer's journey should be one of our priorities.

I am knowledgeable on Slack, Front, Google Workspace and Zendesk.

Skills & Expertise

Appointment SettingCustomer ServiceEmail ServicesHelp DeskMultitaskingOffice AssistantOffice ManagementPersonal AssistantPhone SupportSecretarial SupportTime ManagementVirtual Assistants

Nicolas Lenis