With my knowledge of Amazon Seller Central and Shopify (or similar eCommerce platforms), allow me to assist you with the following tasks for your online business: Assist in preparing RMAs (Return Merchandise Authorizations) for customer returns. Provide technical and/or product information as required to respond to customer inquiries. Maintain/update Excel spreadsheets Provide routine account maintenance and resolve all related shipping, inventory and order issues Place phone orders for customers Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence Consistently improve your online ratings while driving positive product reviews Update product listings, and coordinate new product releases. Manage social media.