- More than two years experience providing customer support handling phone calls, live chats and email support. - Experienced in an e-Commerce industry and uses different e-Commerce hosting platforms such as Shopify and Volusion - Familiar with cloud based e-Commerce order management software such as Deposco - Experienced with Live Chat support software - Comm100 - Uses a team collaboration tool which is Slack - Has worked for various American companies ranging from satellite radios, telecommunications, digital education, rental agency to online shopping platforms.