I have nearly seven years of experience as a Customer Service Representative in the BPO industry. Throughout my career, I’ve developed strong interpersonal skills, enabling me to effectively communicate and connect with people from diverse backgrounds, cultures, and beliefs. My dedication to providing exceptional customer support has been consistently recognized by my previous employers, and I genuinely enjoy helping customers resolve their issues and ensuring a positive experience.
In addition to my customer service expertise, I am a highly accomplished sales professional. I’ve received multiple commendations from past employers for my performance, often meeting or exceeding sales targets and contributing significantly to team success.
I also serve as a part-time Social Media Administrator for a local politician in our city. In this role, I help promote his initiatives and keep the community informed about the latest news, events, and important announcements.
Furthermore, I possess a strong technical background, having worked remotely with larger accounts and companies based in the United States. This experience has honed my ability to adapt to different workflows and maintain high-quality output in a virtual environment.