Banner Image

All Services

Administrative & Secretarial Customer Service & Account Management

Help Desk & Customer Support

$18/hr Starting at $50

$18–$30/hr
mail, chat, ticketing, QA monitoring.

  • mail support

  • Chat support

  • Ticket management (Zendesk, Salesforce, Jira, etc.)

  • Technical issue triage

  • QA testing for apps

    I offer professional customer support and technical help desk assistance with a calm, patient, and solutions-focused approach. With hands-on experience supporting users in high-volume environments, I can manage mail and chat support, triage tickets, investigate issues, and create clear documentation for both users and internal teams. I excel at understanding client frustrations and turning them into positive experiences while protecting your brand reputation.

About

$18/hr Ongoing

Download Resume

$18–$30/hr
mail, chat, ticketing, QA monitoring.

  • mail support

  • Chat support

  • Ticket management (Zendesk, Salesforce, Jira, etc.)

  • Technical issue triage

  • QA testing for apps

    I offer professional customer support and technical help desk assistance with a calm, patient, and solutions-focused approach. With hands-on experience supporting users in high-volume environments, I can manage mail and chat support, triage tickets, investigate issues, and create clear documentation for both users and internal teams. I excel at understanding client frustrations and turning them into positive experiences while protecting your brand reputation.

Skills & Expertise

Account ManagementClient AdministrationClient ContactClient Issue ResolutionCorrespondence ManagementCustomer ServiceHelp DeskJira SoftwareManagementOrder ProcessingSalesforceSoftware TestingTelephone SupportZendesk

0 Reviews

This Freelancer has not received any feedback.