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Programming & Development technical support / help desk (hardware / software)

IT & AI Automation Specialist

$50/hr Starting at $200

I provide professional IT, automation, data, and cybersecurity services designed to help businesses work faster, smarter, and more securely. With strong expertise in Excel automation, AI workflows, cloud migration, managed IT support, and email security, I deliver efficient, scalable, and fully customized solutions based on real business needs.

I specialize in Excel & spreadsheet automation, including VBA macros, Power Query, formulas, and data cleaning workflows. From building dashboards to creating fully automated reporting systems, I turn slow, manual processes into fast, error-free tools. I also offer AI-powered spreadsheet automation using Microsoft Copilot, ChatGPT, and Google AI — giving you natural-language formulas, auto-generated insights, and intelligent data processing.

My AI automation services include building advanced workflows using Power Automate, Zapier, Make, n8n and custom APIs. I can also work with Voice AI platforms. These automations can handle emails, reporting, customer support, document extraction, task assignment, notifications, and more. Whether you need AI chatbots, document processing, OCR pipelines, or business process automation, I can design a system that saves hours every week.

I also provide end-to-end Managed IT Services, including remote support, device management, patching, software deployment, RMM setup, server administration, and infrastructure monitoring. I ensure systems stay healthy, updated, and reliable — so your team stays productive.

For cybersecurity, I deliver practical and effective protection, such as vulnerability checks, endpoint hardening, identity management, firewall setup, anti-phishing controls, and incident response. I specialize in email authentication, configuring SPF, DKIM, and DMARC to improve deliverability and protect your business from spoofing and spam attacks.

I offer complete cloud and email migration services, including Office 365, Google Workspace, IMAP, Exchange, SharePoint, OneDrive, and Google Drive. I handle mailbox transfers, data migration, tenant-to-tenant moves, and cloud organization to ensure a smooth, secure transition with minimal downtime.

Overall, my goal is simple:to automate your tasks, secure your environment, optimize your systems, and empower your business with modern technology and AI.I deliver fast communication, clean documentation, and solutions that truly make a difference in your day-to-day operations.

About

$50/hr Ongoing

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I provide professional IT, automation, data, and cybersecurity services designed to help businesses work faster, smarter, and more securely. With strong expertise in Excel automation, AI workflows, cloud migration, managed IT support, and email security, I deliver efficient, scalable, and fully customized solutions based on real business needs.

I specialize in Excel & spreadsheet automation, including VBA macros, Power Query, formulas, and data cleaning workflows. From building dashboards to creating fully automated reporting systems, I turn slow, manual processes into fast, error-free tools. I also offer AI-powered spreadsheet automation using Microsoft Copilot, ChatGPT, and Google AI — giving you natural-language formulas, auto-generated insights, and intelligent data processing.

My AI automation services include building advanced workflows using Power Automate, Zapier, Make, n8n and custom APIs. I can also work with Voice AI platforms. These automations can handle emails, reporting, customer support, document extraction, task assignment, notifications, and more. Whether you need AI chatbots, document processing, OCR pipelines, or business process automation, I can design a system that saves hours every week.

I also provide end-to-end Managed IT Services, including remote support, device management, patching, software deployment, RMM setup, server administration, and infrastructure monitoring. I ensure systems stay healthy, updated, and reliable — so your team stays productive.

For cybersecurity, I deliver practical and effective protection, such as vulnerability checks, endpoint hardening, identity management, firewall setup, anti-phishing controls, and incident response. I specialize in email authentication, configuring SPF, DKIM, and DMARC to improve deliverability and protect your business from spoofing and spam attacks.

I offer complete cloud and email migration services, including Office 365, Google Workspace, IMAP, Exchange, SharePoint, OneDrive, and Google Drive. I handle mailbox transfers, data migration, tenant-to-tenant moves, and cloud organization to ensure a smooth, secure transition with minimal downtime.

Overall, my goal is simple:to automate your tasks, secure your environment, optimize your systems, and empower your business with modern technology and AI.I deliver fast communication, clean documentation, and solutions that truly make a difference in your day-to-day operations.

Skills & Expertise

Chat SupportComputer TechnicianCustomer EngineeringData ManagementDesignDesktop SupportEmail SupportHelp DeskIdentity PackagesIT Service ManagementMicrosoftOffice AssistantProcess DesignServer AdministrationSpreadsheetsTechnical SupportVBAVoice-OversWeb Support

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