?Provides general assistance regarding claims processing, claims adjustments and medications inquiry of pharmacists to customers ?Assisting excellent customer service by being ready and able to answer high volume of calls from pharmacists ?Effectively communicating with store pharmacists and technicians, being sure to include any pertinent information about a customer and their prescription, maintaining all pharmacy logs and records and checking on store’s workflow when processing special requests ?Comfortably navigating around computer screens while simultaneously assisting customers on the phones and inputting information