I provide Top-notch live chat support, email support, and phone support for your businesses. Having experience of working with countless clients, I have the skills to make your customers very happy. A simple and clear answer to a client's query is always a win-win scenario for our business. Since I have strong communication skills, I also perform administrative and office support for multiple supervisors.
Duties include:
-General customer support queries (Live chat, email, SMS, Facebook, Instagram),
-Take messages from customers & forward queries on, in order to respond them with effecive communication
-Inbox management
-Customer Follow-up and flawless Customer support for business scaling
-Social media management.
-Complete knowledge about E-commerce websites, Shopify, Amazon, Etsy, Walmart, E-bay, SaaS software.
-Creating spreadsheets and presentations.
-Extensive software skills as well as internet research abilities