Experienced Virtual Assistant with expertise in Property Management, Real Estate and Executive Assistant for the CEO. If you manage a property on Airbnb, Expedia, Booking.com, TripAdvisor, or HomeAway, I can help with the following below:

-Answer guest questions
-Send information prior to staying, including house information and rules, check-in instructions, and researched info about the area
-Send welcome messages to guests
-Handle bookings
-Resolve problems
-Handle updating/streamlining various processes
-Schedule room cleanings, maintenance, repairs, laundry services, etc.
-Create preset messages to respond to frequently asked questions
-Write stellar content for your listings to help them stand out
-Manage social media accounts for listings
And more!

Through my property-level and online travel agency experience, I am comfortable using many property management systems and channel managers. I also have experience with other lines of business such as telecommunication, consumer goods, automotive and financial accounts. I can do email and chat support.

Some systems that I have used.

- Freshdesk

- Zendesk

- Smartbnb

- IGMS

- Stripe (Invoicing)

- Streamline

- Notion

- Slack

- Airbnb

- Your porter

- Google Spreadsheet

- Google Drive

- Gsuite

- VRBO

- Ownerrez

- Zendesk

- Monday

- Tsheets(Payroll)

- Safely (Background check)

- Uplisting

- Duve

- Furnish Finder

- TurnoverBNB

- Keynest

- Pricelab