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Sales & Marketing customer relations

Virtual Assistance/Operations/Cust Care

$15/hr Starting at $25

Calendaring - Appointment Scheduling - Inbox Management - Customer Support - Project Management - General Administration - Travel Management - Team Management - Management Reporting - Social Media Setup and Configuration - Lead Generation - Basic CRM Administration - Basic Email Administration - Travel Expense Tracking - Research - Team Hiring - New Customer Onboarding - New Employee Hiring - Escalation Handling - Account Management - Customer Retention - Process Transitions - Identifying and tracking KPIs - Meeting Agendas - Preparing Minutes - Identifying Operational Pain-Points - Google Ad Reporting - Updating Process Documents - Task Assignment

About

$15/hr Ongoing

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Calendaring - Appointment Scheduling - Inbox Management - Customer Support - Project Management - General Administration - Travel Management - Team Management - Management Reporting - Social Media Setup and Configuration - Lead Generation - Basic CRM Administration - Basic Email Administration - Travel Expense Tracking - Research - Team Hiring - New Customer Onboarding - New Employee Hiring - Escalation Handling - Account Management - Customer Retention - Process Transitions - Identifying and tracking KPIs - Meeting Agendas - Preparing Minutes - Identifying Operational Pain-Points - Google Ad Reporting - Updating Process Documents - Task Assignment

Skills & Expertise

Administrative AssistantAppointment SettingBusiness DevelopmentBusiness ManagementBusiness OperationsClient ContactClient Issue ResolutionCRMCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementIT Project ManagementLead GenerationLinkedIn AdsManagementManagement ConsultingOperations ManagementProcess ImprovementProject ManagementRelationship ManagementSocial Media MarketingVirtual AssistantsZoho

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