Hi! I’m Ana, a Filipina working remotely while traveling. Currently, I'm staying in Chiang Mai, Thailand, and will be exploring more countries in the future.

If you need a virtual assistant who's versatile, committed, decisive, and has an entrepreneurial mindset then that's me! 😎

My expertise is in customer service, social media management, admin, and business operations. My previous work experiences made me acquire the following skill sets:

1. Customer Service
   • Respond promptly to inquiries thru email and chat
   • Communicate with clients and customers thru different channels
   • Build rapport and maintain harmonious relationships with clients and customers
   • Handle escalations, maintain a positive attitude, and de-escalate as much as possible
2. Social Media Management
   • Creates engaging written and graphic content using Canva
   • Creates marketing and social media campaigns, content ideation, and implementation schedules
   • Engage with followers thru chat and comments
   • Make sure that branding is coherent all throughout
3. Admin and Business Operations
   1. Provide key support such as:
   • Appointment Scheduling and Meeting reminder
   • Manage complex projects and multi-task
   • Organize projects using tools like Monday.com, Trello and Asana
   • Write business letters such as invitations, proposals, contracts, and memorandum of agreement. etc.
   • Create forms in Google Forms with automation and Microsoft Forms
   • Write business reports and documents such as a month-end report, liquidation reports, strategic plans, market research, etc.
   • Provide administrative support as needed

Additional:

• I can write blog posts (https://lavieestbelle.tech.blog/)
• Use WordPress to create a profile (here’s mine: https://amdeluna410271568.wordpress.com/)
• Create a strategic plan and make the presentation (https://www.canva.com/design/DAE1yk3gx3A/YV0tnFeH9NHkHYaM-53zEw/view?utm_content=DAE1yk3gx3A&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink)

Should you wish to make a scheduled call with me, please do it here https://calendly.com/amdl311 or send me an email at amarie.deluna@gmail.com. For my portfolio, you may check my LinkedIn profile here https://www.linkedin.com/in/amdl/.

Talk to you soon! 😊