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Administrative & Secretarial

Virtual Assistant - Customer Support

A Freelance Virtual Assistant equipped with knowledge and skills with proven certification of seminars and training attended. Interested in serving and working with people from all walks of life. A friendly, highly energetic and enthusiastic individual with Good Communication skills Able to Multi-tasked and willing to be trained for continuous learning I personally worked as a Customer Service representative of McAfee and have an Extensive training and experience as a Customer service representative using CRM on Demand as our primary Tool I have an experience in taking inbound calls making outbound Calls, Experienced in Email, Phone and Chat Support, handled survey calls, lead generations,appointment setting type of calls and telemarketing as well. I worked as an online and office based Human Resource Staff and In charge of Recruitment /Hiring, training of staff and have a Team of agents that can provide 24/7 support. Service Description Freelance Virtual Assistant *Administrative Task SOFTWARE HANDLED: Google Doc, Google Calendar, Google Drive, Gtalk, Skype, IE, Google Chrome, Firefox, Maxthon, Adobe Reader, PDF converter (Nitro PDF Converter), Magictalk/Magicjack, Xlite, VLC Player, Google Earth/Google Map, DropBox, TeamViewer, Teamwork,Infutionsoft, Podio, Redbooth( Formerly Teambox), Trello, Zendesk,ZOHO, XERO, Helpscout, Wunderlist, Ontraport, SALESFORCE, XERO, Chase.com and BASECAMP, manage Word press, LinkedIn, Face book and twitter, Thunderbird, Hootsuite ( Social Media Management), Express Dictate for Transcription and with a background in clickbanking.

About

$6/hr Ongoing

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A Freelance Virtual Assistant equipped with knowledge and skills with proven certification of seminars and training attended. Interested in serving and working with people from all walks of life. A friendly, highly energetic and enthusiastic individual with Good Communication skills Able to Multi-tasked and willing to be trained for continuous learning I personally worked as a Customer Service representative of McAfee and have an Extensive training and experience as a Customer service representative using CRM on Demand as our primary Tool I have an experience in taking inbound calls making outbound Calls, Experienced in Email, Phone and Chat Support, handled survey calls, lead generations,appointment setting type of calls and telemarketing as well. I worked as an online and office based Human Resource Staff and In charge of Recruitment /Hiring, training of staff and have a Team of agents that can provide 24/7 support. Service Description Freelance Virtual Assistant *Administrative Task SOFTWARE HANDLED: Google Doc, Google Calendar, Google Drive, Gtalk, Skype, IE, Google Chrome, Firefox, Maxthon, Adobe Reader, PDF converter (Nitro PDF Converter), Magictalk/Magicjack, Xlite, VLC Player, Google Earth/Google Map, DropBox, TeamViewer, Teamwork,Infutionsoft, Podio, Redbooth( Formerly Teambox), Trello, Zendesk,ZOHO, XERO, Helpscout, Wunderlist, Ontraport, SALESFORCE, XERO, Chase.com and BASECAMP, manage Word press, LinkedIn, Face book and twitter, Thunderbird, Hootsuite ( Social Media Management), Express Dictate for Transcription and with a background in clickbanking.

Skills & Expertise

Appointment SettingBasecampChat SupportCommunication SkillsCustomer ServiceCustomer SupportData EntryData MiningEmailGoogle CalendarHootsuiteLinkedInManagementPdfResearchSalesforceSkypeSoftware DesignTeamviewerTelemarketingTrainingTranscriptionTwitterXero

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