All Services Administrative & Secretarial Virtual Assistant/Customer support $6/hr · Starting at $100 Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. About $6/hr · Ongoing Download Resume Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Skills & Expertise Administrative AssistantBlog CommentingCRMCustomer SatisfactionCustomer ServiceGoogleHelp DeskManagementMicrosoftOrder ProcessingTeam ManagementVirtual AssistantsZendesk 4 Reviews TPPM says, great work for Social Media Marketing on Oct 21, 2021 Cris 24 says, Excellent for Virtual Assistant on Jun 04, 2020 Joe 459 says, This company has been great to work with. We use Renee and her company for virtual assistant work as well as an answering service. Everyone is very pleasant to work with. The service is fantastic! for Answering Service on Jun 26, 2019 Joe 459 says, Great company to work with. for Answering Service on Jan 19, 2019 Browse Similar Freelance Experts Customer Service RepresentativesManagement ExpertsTeam Management ExpertsTwitter ExpertsVirtual AssistantsTelemarketersAppointment Setting ServicesResearchersEnglish TeachersAdministrative AssistantCRM ExpertsCommunication Skill ManagersTrainersPDF DesignersBlog Commenting ServicesData Entry ExpertsOrder Processing ServicesChat Support ServicesHelp Desk ServicesSalesforce ConsultantsMicrosoft DevelopersCustomer Satisfaction ServicesData Mining ServicesTranscriptionists