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Skills

  • Data Management
  • Management
  • Administrative Assistance
  • Appointment Setting
  • Calendar Management
  • Client Development
  • Correspondence Management
  • CRM
  • Customer Service
  • Data Analysis
  • Data Cleaning
  • Data Collection
  • Data Entry
  • Data Processing
  • Executive Assistance

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Services

  • Virtual Assistant Administrative Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I provide reliable and professional Virtual Assistant and Administrative Support services to help businesses, entrepreneurs, and busy professionals stay organized, productive, and focused on their priorities...

    Administrative AssistanceAppointment SettingCalendar ManagementCorrespondence ManagementCRM
  • Virtual Assistant

    $5/hr Starting at $0 3 months minimum

    Dedicated Resource

    Akon Akpan is a reliable Virtual Assistant and Administrative Support professional with experience in customer support, data management, scheduling, records management, reporting, and day-to-day administrative...

    Client DevelopmentCustomer ServiceData AnalysisData CleaningData Collection

About

Virtual Assistant & Customer Support Specialist

I am a reliable and detail-oriented Virtual Assistant and Customer Support professional dedicated to helping businesses, entrepreneurs, and busy professionals stay organized and productive. I provide administrative support, customer service, data entry, calendar and appointment management, document preparation, records management, online research, reporting, and day-to-day operational assistance.

I have experience working with Microsoft Office, Google Workspace, CRM platforms, spreadsheets, and project management tools. I am comfortable managing multiple priorities, organizing information, following up on tasks, and communicating professionally with clients and team members.

My approach is simple: understand the client's needs, communicate clearly, pay attention to detail, and complete every task accurately and on time. I value professionalism, confidentiality, reliability, and continuous learning, and I strive to become a dependable extension of every client's team.

Work Terms

Availability: Flexible and open to working with clients across different time zones.

Working Hours: Available for part-time, full-time, and project-based assignments, depending on the client's requirements.

Communication: Professional communication through the client's preferred platform, with regular updates on task progress and deliverables.

Work Style: Organized, responsive, detail-oriented, and deadline-focused. I clarify requirements when necessary and provide timely updates throughout the project.

Payment: Work will be completed according to the agreed scope, milestones, hourly rate, or project budget established through Guru.

Confidentiality: Client information and business materials will be treated professionally and kept confidential.