I am a detail-oriented Virtual Assistant with expertise in typing, writing, editing, proofreading, transcription, graphic design, data entry, and admin support.
Resourceful professional with a multidisciplinary background in administration, finance, education, and operations. Extensive experience in roles such as Administrative Assistant and Operations Coordinator, focusing on managing operations, financial reporting, and process improvement. Proficient in Microsoft Office, Google Workspace, and digital learning platforms, demonstrating a commitment to accuracy and efficiency. Track record of supporting team objectives and enhancing organizational performance through high-quality work.
Work Terms
1. WORK HOURS & AVAILABILITY
Available Monday to Saturday, 6:00 AM – 6:00 PM GMT.
Response time within 24 hours (except Sundays or public holidays).
Urgent tasks outside regular hours may attract a rush fee.
2. COMMUNICATION
Preferred channels: Mail, WhatsApp, Zoom, or Google Meet.
Regular updates will be provided for ongoing tasks/projects.
Clients are encouraged to clearly outline project expectations, deadlines, and deliverables.
3. RATES & PAYMENT TERMS
Standard hourly rate: $10–$20 (depending on service complexity).
Project-based or retainer pricing available upon discussion.
Payment accepted via Grey, Mobile Money, or bank transfer.
Invoices are issued weekly or per project.
Payment due within 3–5 days of invoice issuance unless otherwise agreed.
Late payments may incur a fee of 5% of the total due.
4. CONFIDENTIALITY & DATA PROTECTION
All client information, documents, and materials will be handled with strict confidentiality.
Signed NDAs (Non-Disclosure Agreements) can be provided upon request.
Secure tools are used for file handling and communication.
5. REVISIONS & DELIVERY
Projects include up to 2 free revisions (unless otherwise specified).
Turnaround times depend on project scope; estimated before starting.
Rush delivery may incur an additional 20–30% surcharge.
6. CANCELLATION & REFUNDS
Clients may cancel with written notice. For prepaid projects, refunds are subject to work already completed.
If work is canceled after 50% completion, a partial refund may be issued.
I reserve the right to discontinue services for repeated late payments or disrespectful behavior.
7. CLIENT EXPECTATIONS
Provide clear, written instructions and necessary materials upfront.
Give timely feedback to avoid delays in delivery.
Maintain professional and respectful communication.
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