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Skills

  • Account Management
  • Avaya
  • Benefits Administration
  • Call Center
  • Client Contact
  • Client Issue Resolution
  • Communication Skills
  • Correspondence Management
  • Customer Service
  • Five9
  • Information Technology
  • SaaS
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • Customer Support Specialist

    $20/hr Starting at $100 Ongoing

    Dedicated Resource

    Customer support professional with direct experience in high-volume, fast-paced call center environments across both healthcare and technology industries. Demonstrated ability to resolve complex inquiries...

    Account ManagementAvayaBenefits AdministrationCall CenterClient Contact

About

Professional Services Expert

For the past five years, I’ve led SaaS implementations that empower organizations to streamline workflows, adopt new platforms with confidence, and unlock the full value of their technology investments.

Before my time at Brightly, I worked for Apple Inc. as an AppleCare Advisor and Blue Cross Blue Shield of Michigan as a Provider Service Rep. I enjoy supporting clients and customers. Helping customers get a return on their investment brings me great pride.

Work Terms

Payment Terms: Hourly