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Skills

  • Data Analysis
  • Project Management
  • User Persona
  • Ux Metrics
  • Agile Methodologies
  • Competitive Analysis
  • Cross-functional Teamwork
  • Customer Insights
  • Customer Journey Mapping
  • Design Thinking
  • Ethnographic Studies
  • Field Research
  • Interviewing
  • Journey Mapping
  • Market Research

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Services

  • user research & customer insights

    $20/hr Starting at $40 Ongoing

    Dedicated Resource

    • UX research & customer  insights professional with 7+  years of experience in Fintech.  • Combines social science & business ( MBA) backgrounds to explore user motivations & drive product decisions...

    Agile MethodologiesCompetitive AnalysisCross-functional TeamworkCustomer InsightsCustomer Journey Mapping

About

Human-first insights, softly delivered. Impact that speaks.

• UX research & customer insights professional with 7+ years of experience in big Fintech companies.
•Combines social science & business ( MBA) backgrounds to explore user motivations & drive product decisions through mixed-methods research & agile operations.
•Brings empathy, analytical rigor & business acumen to solve user challenges.

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