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Skills

  • Account Management
  • Conflict Resolution
  • Customer Service
  • Customer Service Management
  • Direct Marketing
  • Event Planning
  • Management
  • Marketing
  • Operations Research
  • Research
  • Sales
  • Telemarketing

Services

  • Virtual Assistant & Direct Marketing Pro

    $25/hr Starting at $300 Ongoing

    Dedicated Resource

    Direct marketing manager with extensive experience in Business to Consumer Outbound Telemarketing, Inbound Telemarketing and Direct Mail Campaigns. Client services and escalation manager with excellent...

    Account ManagementConflict ResolutionCustomer ServiceCustomer Service ManagementDirect Marketing

About

High quality administrative support provided by an experienced operations, sales, marketing & client services manager.

I am a direct marketing manager with extensive experience in Business to Consumer Outbound Telemarketing, Inbound Telemarketing and Direct Mail Campaigns. Client services and escalation manager with excellent conflict resolution skills. Experienced negotiator and marketer with existing relationships in both List Brokerage and List Management. Fireplace and hearth industry inside sales, job estimating & account management.

Extensive experience in executive level administrative support and customer service. Particular expertise in executive representation, market operations research, scheduling, meeting and event planning, record keeping and expense tracking, customer service management and client deescalation. Recognized for the ability to build consensus, mediate conflicts, perform under pressure, and provide outstanding support for sales and operations management.

Work Terms

Monday - Sunday, 6am - 8pm PST