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Skills

  • Communication Skills
  • Management
  • Ad Posting
  • Benefits Administration
  • Business Training
  • Compensation Management
  • Conflict Resolution
  • CRM
  • Data Management
  • Drafting
  • Employee Handbooks
  • Employee Management
  • Employee Relations
  • Employment Contracts
  • Human Resources Management

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Services

  • Salesforce CRM Setup & Customization

    $10/hr Starting at $40 Ongoing

    Dedicated Resource

    I will help you set up, customize, and optimize your Salesforce CRM, along with Marketing Cloud, to streamline your business processes and enhance customer engagement. With hands-on experience in Salesforce...

    Communication SkillsCRMManagementMarketingSalesforce

  • HR Management & Recruitment Support

    $15/hr Starting at $50 Ongoing

    Dedicated Resource

    I provide professional HR support and recruitment assistance to manage your workforce efficiently and streamline HR processes. With hands-on experience in HR management, I deliver structured, reliable,...

    Ad PostingBenefits AdministrationBusiness TrainingCommunication SkillsCompensation Management

About

Driving business efficiency with Salesforce, Marketing Cloud & HR solutions

Hi, I’m Hirah Ismail, an MBA graduate (CGPA: 3.96) with professional experience working with Australian and USA-based companies since 2022.

My expertise includes Salesforce CRM, Marketing Cloud, and HR management, where I focus on improving business processes, managing data, and supporting efficient team operations in remote environments.

I have worked on:

Salesforce CRM setup, customization, and automation
Marketing Cloud (campaigns, journeys, automation)
HR management, recruitment, and candidate screening
Payroll support, contracts, and HR policies
Data management, reporting, and process improvement

I bring a structured and detail-oriented approach, ensuring clear communication, timely delivery, and reliable results aligned with business goals.

I have experience collaborating with international teams and understand the importance of professionalism, accuracy, and confidentiality.

Work Terms

Availability: 20–30 hours per week (flexible based on project needs)
Time Zone: US time zone (EST/PST overlap available)
Communication: Zoom, Google Meet, Slack, WhatsApp, and Gmail
Response Time: Within 12 hours
Project Type: Short-term and long-term projects
Payment Terms: Hourly or fixed-price (based on scope)
Work Approach: Organized, detail-oriented, and deadline-focused
Confidentiality: All client data and information are handled securely