Hi! I’m Jerson Manriquez, a results-driven Virtual Assistant and BPO professional with over 4 years of experience in customer service, operations, real estate admin support, and product training. I help business owners, executives, and teams stay organized, productive, and focused on growth by providing reliable and efficient virtual support.
Throughout my career, I’ve handled inbound and outbound campaigns, trained and onboarded new hires, managed teams, and coordinated directly with loan officers, lenders, and escrow companies for smooth mortgage and funding processes. I’ve also supported e-commerce and logistics operations, ensuring accuracy and timely delivery of client orders.
I’m proficient with tools like Google Workspace, Zoho, HubSpot, Asana, Trello, Slack, Microsoft Teams, RingCentral, and Canva, and familiar with Lenders Portals such as UWM and EPM.
I value professionalism, attention to detail, and consistent communication. My goal is to provide high-quality work that helps clients save time, stay organized, and scale their business with confidence.
Let’s work together and make your operations run smoothly!