With 8 solid years of working as a Virtual Assistant where I performed multiple roles across clients from different parts of the world.
* Project Manager/Admin Assistant
Assist with the administrative needs of the company directors
Manages calendar and scheduling activities
Assist with inbox management
Oversee web developers and web designers for multiple projects for website design and development
Manages websites’ design and development projects from kick-off to post-live
Performs Quality Assurance on website design and development
Handles research tasks
Handles flight booking for business and personal trips
Coordinates with service providers for updates and requests
Coordinates with accounting firms for taxes, invoices and other legal documentations
Handles requests for refunding or reviewing penalties
Ad hoc tasks
All other administrative duties
* E-COMMERCE VIRTUAL ASSISTANT (SHOPIFY & ETSY STORES)
- place orders for all shops
- track order progress
- track returns and process refunds
- manage customer service chat and email inquiries
- train & manage other Order Fulfillment Specialists in the team
- manage recruitment for inhouse and overseas staff members including SEO Specialist. Graphic Designers, Content Writers, Production Workers, Customer Service Reps, etc.
* AMAZON PRODUCT SOURCING
- Manual product sourcing for a US company
- Main product line: Shoes, Clothing and Home & Kitchen
* HR & RECRUITMENT MANAGER
- manage HR activities such as attendance, payroll, leave tracking, team events planning and execution
- manage recruitment from job ad posting, resume screening, initial interviews and up to recommendation for final interviews
- create Standard Operating Procedures for internal processes of HR & Recruitment such as Attendance Policies, Leave Policies, Recruitment Processes, On-boarding Processes, Offboarding Processes, etc.
- create Job Descriptions and Job Ad contents for roles such as SEO Specialist, E-commerce Digital Marketing Manager, Graphic Designer, Web Developer, Social Media Manager, Project Manager, Accountant, Admin. Assistant and other remote roles.
- optimize new processes and communicate to the whole team for implementation
* PROJECT MANAGER (Australian Web Development Company)
- handles project for a web developing company specifically for Wordpress
- plans project from start to post-live
- tracks daily progress of a project
- communicate progress/roadblocks/other requirements missed to the client and to internal team members
- oversee timeline to make sure it is attainable and that workforce is sufficient to meet deadlines
- communicate any possible issues/delays due to uncontrollable situations during the course of project completion
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Work Terms
Can work full-time or part-time
Can do 40 hours per week maximum
Can work Monday to Friday
Preferred time is Philippine time but is open to negotiation