Results-driven Technical Support and Data Analyst with strong SQL expertise and a passion for transforming data into actionable insights.

A results-driven Technical Support and Data Analyst with nearly 2 years of experience in SQL database management, data analysis, and automation support. Proficient in handling large datasets, performing in-depth data validation, and generating actionable insights that support business decision-making.

Highly skilled in SQL querying, database optimization, and performance tuning, with hands-on experience in maintaining and troubleshooting production systems. Adept at writing complex SQL joins, views, and stored procedures to ensure data consistency and integrity across applications.

Experienced in providing technical support and issue resolution across multiple platforms, collaborating with cross-functional teams to diagnose API-level, configuration, and integration issues. Demonstrated ability to bridge technical and functional requirements effectively, ensuring smooth data flow between applications.

Work Terms

💰 Payment Terms

All payments will be handled securely through Guru SafePay for mutual protection.

Projects can be structured as milestone-based or hourly, depending on the scope and timeline.

Invoices will be raised only after the agreed deliverables are completed and approved by the client.

🕒 Availability

Available Monday to Friday, 9:00 PM – 2:00 AM (IST).

Weekend or after-hours support can be arranged for urgent or critical tasks with prior notice.

Prompt communication and updates will be maintained throughout the project via Guru messages or email.

📊 Deliverables

SQL-based data extraction, cleaning, and reporting solutions.

Data analysis and dashboard creation using Excel or Power BI.

Technical and customer support documentation, issue tracking, and troubleshooting reports.

Clear, concise reports with actionable insights for decision-making.

💬 Communication

Regular progress updates will be shared as per project schedule.

Available for discussions or clarifications over Guru chat, email, or online meetings (Zoom/Meet).

Queries will typically be responded to within 4 working hours.

🔒 Confidentiality and Data Security

All shared data and project-related information will be treated as strictly confidential.

Final deliverables and intellectual property will remain the client’s ownership upon full payment.

🧩 Revisions and Support

Up to two revisions are included per deliverable to ensure client satisfaction.

Post-delivery technical support can be provided based on mutual agreement.

⚖️ Dispute Resolution

Any disputes will be handled through Guru’s Mediation and Arbitration process to ensure fairness and transparency.