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Skills

  • Administrative Assistant
  • Call Center
  • Call Center Management
  • Call Monitoring
  • Cold Calling
  • Customer Service
  • Management
  • Microsoft
  • Outbound Sales
  • QuickBooks
  • SaaS
  • Telemarketing
  • Telephone Support
  • Virtual Assistants

Services

  • Customer Service Representative

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I have 4 years of experience in the customer service and virtual assistance industry, supporting clients across diverse sectors such as [mention industries if applicable. My expertise includes handling...

    Administrative AssistantCall CenterCall Center ManagementCall MonitoringCold Calling

About

Customer Service Representative | Virtual Assistant | B2B SaaS

My experience as a Customer Service Representative and ability to take Phone calls and emails make me the perfect candidate for the job. I know my skill set and industry knowledge will be invaluable to your company.

I have experience in Customer Service for about 4 years. I am proficient in resolving issues, handling customers' needs, and performing office work using office applications. I have been an outbound agent for about 2 years and handled teams for Auto Insurance campaigns. I am confident that I can do the task to your satisfaction. And I am a reliable and quick learner.

Work Terms

Monday–Friday, 9:00 AM – 6:00 PM (Philippine Time)
Weekly
Slack: lorenz.ybanez.dvo@gmail.com
WhatsApp: +63 945 544 226

I strive to respond to messages within an hour. Urgent tasks can be prioritized if communicated in advance.

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