I support your customers with professionalism, empathy, and timely communication—so your business stays organized and trusted.
I’m a customer-focused professional with a background in creative writing and hands-on experience in customer service and administrative support. I bring strong communication skills, attention to detail, and a people-first approach to every interaction—whether I’m responding to customer inquiries, managing inboxes, or supporting day-to-day operations.
My creative writing experience sharpens how I communicate: clearly, thoughtfully, and with the right tone for each audience. In customer service roles, I’ve handled inquiries, follow-ups, and documentation with professionalism and empathy, while staying organised and responsive. I’m now growing into a virtual assistant role, supporting clients with customer support, communication management, and administrative tasks that keep businesses running smoothly.
I’m reliable, adaptable, and easy to work with—ideal for clients looking for a proactive entry-level VA or customer service representative who communicates well and takes ownership of their work.