18+ yrs in IT | Expert in Contact Centers, Make.com, N8N, WordPress, AI, VoIP, React Native, DevOps & PM | Delivering scalable, automated solutions that align tech with business goals.
Results-Driven IT Project Manager | Contact Center Tech | AI & Automation Expert
With 18+ years of experience, I specialize in delivering end-to-end solutions across mobile/web apps, cloud communications, automation, and cybersecurity. I’ve successfully led over 100+ projects, driving digital transformation for startups, enterprises, and agencies around the globe.
Core Expertise
Automation & Workflow Orchestration: Make.com, n8n, GoHighLevel
Cloud Telephony & VoIP: Twilio, VAPI.io, Contact Center Solutions
AI / GenAI Integration: Chatbots, AI Workflows, NLP, GPT-4, Claude, and more
Mobile App Development: React Native, Flutter, Native iOS/Android
Web Development: WordPress, Magento2, Custom SaaS Platforms
Cybersecurity & DevOps: AWS, Azure, Docker, CI/CD, Security Best Practices
Project Leadership: Agile/Scrum, Jira, Azure DevOps, PMBOK
I'm passionate about aligning technology with your business goals reducing time-to-market, improving ROI, and unlocking scalable growth with every project.
✅ What Sets Me Apart:
18+ Years of Proven IT Leadership
Deep Cross-Industry Experience (SaaS, Telecom, eCommerce, Healthcare)
100+ Successfully Delivered Projects
Strong Client Retention & Satisfaction
Transparent Communication & Results-First Approach
Let’s turn your ideas into reality — with precision, agility, and impact.
Work Terms
With 18+ years of experience, I bring a results-focused approach to every project. My work terms are designed to give you clarity, confidence, and complete control throughout the engagement.
🤝 How I Work
Consultation First: Every project starts with a free discovery call to understand your goals, workflows, and tech stack.
Clear Deliverables & Roadmap: You’ll receive a milestone-driven plan with timelines, tools, and outputs defined before we begin.
Agile & Transparent: Weekly check-ins, demo builds, and shared progress tracking through tools like Jira, Trello, or Asana.
⏱ Availability & Communication
Time Zone Coverage: Flexible hours across US, EU, and Asia-Pacific time zones.
Response Time: Guaranteed response within 6–12 hours on all working days.
Channels: Communication via Guru, Slack, WhatsApp, Zoom, or email—your preference.
💰 Payment Terms
Milestone-Based: For fixed-price projects above $2,000, payments are aligned with defined progress points.
Hourly Engagements: Transparent tracking via Guru’s WorkRoom or custom timesheet as needed.
No-Risk Trial: Start with a small paid pilot—scale only when you’re confident in the process.
🛠 Tools & Tech
Platforms: Make.com, n8n, GoHighLevel, Twilio, VAPI.io, WordPress, Magento2
DevOps & AI: AWS, Azure, Docker, GPT-4, custom LLMs, secure deployment pipelines
Mobile & Web: React Native, Flutter, Node.js, SaaS architecture, Contact Center integrations
🌟 Your Success = My Reputation
I take full ownership of every deliverable—on time, on budget, and aligned with your business goals. More than 500 clients across 3 continents trust me to deliver scalable, secure, and user-focused solutions.
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