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I am working as an Executive Assistant direct to the CEO, other expertise is Phone Calls, Email Marketing, Real Estate, Social Media Manager, Website Listing and Content Creator, Bay Lister, and Etsy Lister. Experienced as a Receptionist abroad and Secretarial job in the Philippines. I experienced dealing with different customers who are angry, frustrated, worried, and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email, and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concerns without lacking empathy. I'm confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company.
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