E-Commerce Virtual Assistant | Shopify Customer Support VA | Order Processing & Customer Service Specialist
I’m an Ecommerce Virtual Assistant specializing in Shopify Customer Support, Order Management, Product Listing, and Dispute Resolution for online stores.
I help ecommerce brands and Shopify store owners deliver fast, professional customer support, manage orders accurately, and reduce disputes and chargebacks, so they can focus on growing their business without being overwhelmed by daily operations.
Here’s how I support your store:
✅ Customer service & support (fast, clear, and professional responses)
✅ Shopify order management and issue resolution
✅ Handling refunds, returns, cancellations, and customer complaints
✅ Product listing and optimization (titles, descriptions, pricing, and variants)
✅ Dispute and chargeback management (PayPal, Klarna, and Shopify Payments)
✅ Resolving payment issues and preventing unnecessary revenue loss
✅ Daily backend support to keep your store running smoothly
I work with tools like Shopify, Zendesk, Gorgias, Freshdesk, Gmail, Excel, Google Workspace, and customer support platforms to ensure efficient and organized operations.
My focus is simple:
✅ Faster response times
✅ Happier customers
✅ Fewer disputes and chargebacks
✅ Smooth, stress-free store operations
If you’re looking for a reliable Ecommerce Virtual Assistant who can support your customers, manage your orders, and protect your revenue, I’m ready to help.
Work Terms
✅ Availability: Full-time, 40 hours/week, with flexible hours to align with your time zone.
✅ Communication: Available via Guru messages, Slack, Zoom, or WhatsApp, whichever is most convenient for you.
✅ Confidentiality: All customer data, order information, and business processes are handled with the strictest confidentiality.