I recently specialized in Administrative Services, including: Gmail & calendar management, CRM handling (Less Annoying CRM & Ringcentral), Data entry using Google Spreadsheets, Online research, and Customer service and support (inbound/outbound calls (Ringcentral & Vicidial), email, and chat responses). In addition to my recent VA experience, I bring over 5 years of call center experience working on both B2B and B2C campaigns. My background includes Cold and warm calling, Live transfers, Appointment setting for Merchant Cash Advance, Mortgage Refinancing, Health Insurance, and Real Estate. Looking forward to talk to you soon.