My name is Saad. I have been transcribing customer service calls for almost 9 years now. All these years, I have dedicated myself to help businesses track their potential sales opportunities, missing sales opportunities, mishandled sales opportunities and missing appointment opportunities by manually reviewing and providing a brief summary for inbound and outbound phone calls. I mainly transcribed calls for car dealerships, RV dealerships, boat dealerships and home improvement companies based in US and Canada, however, I am not limited to any business type. My main goal on this platform is to help clients track their business, keep it healthy, and grow it with a faster pace.

I have had the pleasure of working with:

CallRevu (7 Years)
Humanatic (1.5 Years)

Central Station Marketing (8 Months)

I place great importance in delivering a professional document with attention to spelling, grammar, format and accuracy. I never compromise on quality. Rest assured that quality is my number one priority.

For work involving technical terminologies, names of people and places, etc., I thoroughly research and verify them whenever possible to ensure accuracy and consistency. I set high standards for myself as a transcriber and only accept work if I am 100% confident that I can complete it within the required standards. I communicate with my clients and send them regular updates throughout the duration of their project.