Customer Care Team Leader (5039488)

Sales & Marketing customer relations

Customer Care Team Leader

$30/hr Starting at $120

Hi,

I've spent the last 4 years working as a Team Leader for a sales team then a customer care service Team.

I can monitor your representative, build your KPIs to reach your SLAs, give you advice on how to manage staff and also how to coach efficiently.

I can also be your coach for your Team Leader and give tons of advice about leadership.

Kind Regards,

Pascal

About

$30/hr Ongoing

Download Resume

Hi,

I've spent the last 4 years working as a Team Leader for a sales team then a customer care service Team.

I can monitor your representative, build your KPIs to reach your SLAs, give you advice on how to manage staff and also how to coach efficiently.

I can also be your coach for your Team Leader and give tons of advice about leadership.

Kind Regards,

Pascal

Skills & Expertise

Business DevelopmentClient ContactCRMCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service TrainingLeadershipSalesTeam Management

Pascal Bois