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Administrative & Secretarial

Customer Service / Phone Support

Experienced BPO customer service representative since 2008. I have worked in different industry and have tried different campaigns. Campaigns include in the telecommunication industry, health industry and financial industry.

Trainable and provide quality calls while following the guidelines of the company.

If you need more than one agent, I have a team to provide service.

Skills & Expertise

BpoCall CenterCall ControlCall FlowCall HandlingCall LoggingCall ManagementCampaign PlanningCold CallingCRMCustomer Escalation ManagementCustomer RetentionCustomer ServiceCustomer SupportFinancial AnalysisFinancial ServicesHealthcare ConsultingPhone SupportQuality Assurance (QA) And TestingTeam ManagementTelecommunications Systems

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