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Administrative & Secretarial Customer Service & Account Management

Customer Service Specialist

$39/hr Starting at $39

I am your comprehensive Customer Service Specialist, Kerem who committed to crafting memorable customer journeys that lead to ultimate satisfaction. With my services, I cater to individuals and businesses alike, ensuring a consistent level of excellence that establishes fruitful, long-lasting relationships.


Here's a quick overview of the breadth of services I offer:


Community Management: I amplify brand voices through vibrant community engagement, utilizing social media management and creative content development to establish and nurture robust online presences.


Content Moderation: I ensure digital safety by scrutinizing user-generated content, implementing stringent moderation tactics to protect against inappropriate or illegal material.


Visual Tagging & Processing: I help streamline inventory management by employing accurate visual tagging techniques, enabling the efficient extraction of product attributes from images.


Multichannel Support: I provide empathetic and swift assistance via e-mail, phone, or chat, navigating queries, concerns, and issues to deliver effective resolutions and reinforce positive customer perceptions.


Customer Success Strategy: I design and implement result-oriented strategies that maintain high levels of customer satisfaction and foster long-term customer loyalty.


Customer Onboarding: I ease new customers into successful product utilization, tailoring the onboarding process to ensure seamless and positive first experiences.


IT & Tech Support: I help minimize technological disruptions by offering prompt and effective guidance and troubleshooting for a wide range of computer issues.


Tech Support: I provide user-centric assistance to customers experiencing technical problems with electronic devices or software, using an approachable communication style for optimal clarity and satisfaction.


In every customer interaction, I bring an enthusiastic and personable demeanor, aiming to establish genuine connections that leave customers feeling heard and appreciated. I'm passionate about turning challenges into opportunities for growth and positive reinforcement.


In the rapidly evolving customer service landscape, my emphasis on empathy, positivity, and proactive problem-solving sets me apart. Let's connect and explore how I can contribute to enhancing your customer experience and promoting brand loyalty. I look forward to contributing to your journey towards customer satisfaction and success.

About

$39/hr Ongoing

Download Resume

I am your comprehensive Customer Service Specialist, Kerem who committed to crafting memorable customer journeys that lead to ultimate satisfaction. With my services, I cater to individuals and businesses alike, ensuring a consistent level of excellence that establishes fruitful, long-lasting relationships.


Here's a quick overview of the breadth of services I offer:


Community Management: I amplify brand voices through vibrant community engagement, utilizing social media management and creative content development to establish and nurture robust online presences.


Content Moderation: I ensure digital safety by scrutinizing user-generated content, implementing stringent moderation tactics to protect against inappropriate or illegal material.


Visual Tagging & Processing: I help streamline inventory management by employing accurate visual tagging techniques, enabling the efficient extraction of product attributes from images.


Multichannel Support: I provide empathetic and swift assistance via e-mail, phone, or chat, navigating queries, concerns, and issues to deliver effective resolutions and reinforce positive customer perceptions.


Customer Success Strategy: I design and implement result-oriented strategies that maintain high levels of customer satisfaction and foster long-term customer loyalty.


Customer Onboarding: I ease new customers into successful product utilization, tailoring the onboarding process to ensure seamless and positive first experiences.


IT & Tech Support: I help minimize technological disruptions by offering prompt and effective guidance and troubleshooting for a wide range of computer issues.


Tech Support: I provide user-centric assistance to customers experiencing technical problems with electronic devices or software, using an approachable communication style for optimal clarity and satisfaction.


In every customer interaction, I bring an enthusiastic and personable demeanor, aiming to establish genuine connections that leave customers feeling heard and appreciated. I'm passionate about turning challenges into opportunities for growth and positive reinforcement.


In the rapidly evolving customer service landscape, my emphasis on empathy, positivity, and proactive problem-solving sets me apart. Let's connect and explore how I can contribute to enhancing your customer experience and promoting brand loyalty. I look forward to contributing to your journey towards customer satisfaction and success.

Skills & Expertise

AvayaClient AdministrationClient ContactClient Issue ResolutionClient OrientationCommunication SkillsContent WritingCorrespondence ManagementCustomer ServiceFive9FreshdeskManagementOntraportOrder ProcessingPhone SupportSalesforceSaleslogixSoftware DevelopmentVisual BasicZendesk

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