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Sales & Marketing customer relations

Customer Service

$8/hr Starting at $1K

  • Active Listening: Paying full attention to what the customer is saying and asking clarifying questions to ensure understanding.
  • Empathy: Being able to understand and relate to the customer's emotions and feelings.
  • Patience: Maintaining composure and staying calm, even in stressful or difficult situations.
  • Problem-Solving: Quickly and effectively finding solutions to customer problems and concerns.
  • Communication: Clearly and effectively conveying information to customers in a way that they can understand.
  • Adaptability: Being able to adjust to changing customer needs and requests.
  • Time Management: Managing time effectively to ensure that customers are attended to in a timely manner.
  • Positive Attitude: Maintaining a positive and friendly attitude towards customers.
  • Product Knowledge: Having a thorough understanding of the products or services offered to customers.
  • Attention to Detail: Paying close attention to details to ensure that all customer needs and requests are met.
  • Persuasion: Convincing customers to purchase products or services through effective communication and presentation.
  • Conflict Resolution: Resolving conflicts and disagreements with customers in a calm and professional manner.
  • Multitasking: Juggling multiple tasks and customers simultaneously while still providing quality customer service.
  • Follow-Up: Following up with customers to ensure that their needs have been met and that they are satisfied with their experience.
  • Responsibility: Taking ownership of customer problems and ensuring that they are resolved in a timely and effective manner.

About

$8/hr Ongoing

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  • Active Listening: Paying full attention to what the customer is saying and asking clarifying questions to ensure understanding.
  • Empathy: Being able to understand and relate to the customer's emotions and feelings.
  • Patience: Maintaining composure and staying calm, even in stressful or difficult situations.
  • Problem-Solving: Quickly and effectively finding solutions to customer problems and concerns.
  • Communication: Clearly and effectively conveying information to customers in a way that they can understand.
  • Adaptability: Being able to adjust to changing customer needs and requests.
  • Time Management: Managing time effectively to ensure that customers are attended to in a timely manner.
  • Positive Attitude: Maintaining a positive and friendly attitude towards customers.
  • Product Knowledge: Having a thorough understanding of the products or services offered to customers.
  • Attention to Detail: Paying close attention to details to ensure that all customer needs and requests are met.
  • Persuasion: Convincing customers to purchase products or services through effective communication and presentation.
  • Conflict Resolution: Resolving conflicts and disagreements with customers in a calm and professional manner.
  • Multitasking: Juggling multiple tasks and customers simultaneously while still providing quality customer service.
  • Follow-Up: Following up with customers to ensure that their needs have been met and that they are satisfied with their experience.
  • Responsibility: Taking ownership of customer problems and ensuring that they are resolved in a timely and effective manner.

Skills & Expertise

Communication SkillsCRMCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementManagementQuality AssuranceSalesforceSocial CRM

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