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Administrative & Secretarial Customer Service & Account Management

Customer Support|Health&Wellness Brand

$10/hr Starting at $1K

Deliver excellent patient or client experience with a remote customer support rep who understands healthcare. I respond to inquiries, resolve issues, and create SOPs for your support system.

What You Get:

  • Chat/phone support

  • Client/ Customer Success

  • Customer care

  • Customer Management

  • CRM & ticket management (Zendesk, Freshdesk, etc.)

  • Client onboarding assistance

  • Feedback gathering & reporting

  • Support documentation (FAQs, SOPs)

Keywords: Healthcare Customer Support, Patient Support, Health Brand VA, Zendesk Support, Client Experience

About

$10/hr Ongoing

Download Resume

Deliver excellent patient or client experience with a remote customer support rep who understands healthcare. I respond to inquiries, resolve issues, and create SOPs for your support system.

What You Get:

  • Chat/phone support

  • Client/ Customer Success

  • Customer care

  • Customer Management

  • CRM & ticket management (Zendesk, Freshdesk, etc.)

  • Client onboarding assistance

  • Feedback gathering & reporting

  • Support documentation (FAQs, SOPs)

Keywords: Healthcare Customer Support, Patient Support, Health Brand VA, Zendesk Support, Client Experience

Skills & Expertise

Account ManagementChat SupportClient AdministrationClient AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceFreshdeskHealth SciencesManagementOrder ProcessingPatient EducationTelephone SupportZendesk

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