Deliver excellent patient or client experience with a remote customer support rep who understands healthcare. I respond to inquiries, resolve issues, and create SOPs for your support system.
What You Get:
Chat/phone support
Client/ Customer Success
Customer care
Customer Management
CRM & ticket management (Zendesk, Freshdesk, etc.)
Client onboarding assistance
Feedback gathering & reporting
Support documentation (FAQs, SOPs)
Keywords: Healthcare Customer Support, Patient Support, Health Brand VA, Zendesk Support, Client Experience