Email & Chat Support

Administrative & Secretarial Email / Chat / Conferencing

$7/hr Starting at $25

Assists clients with account inquiries, transactions, billing concerns, and financial services through chat & email while ensuring accuracy, security, and excellent customer service
the business systems layer: decomposing the order into actionable tasks, opening the billing account, reserving the subscriber's phone number (MSISDN) and IP address from inventory, and binding the correct plan entitlements (data cap, roaming rules, etc.).
handles email inquiries from business customers, assists with account and service concerns, resolves billing and technical issues, processes requests, and ensures timely and professional customer support.

$7/hr Ongoing

Assists clients with account inquiries, transactions, billing concerns, and financial services through chat & email while ensuring accuracy, security, and excellent customer service
the business systems layer: decomposing the order into actionable tasks, opening the billing account, reserving the subscriber's phone number (MSISDN) and IP address from inventory, and binding the correct plan entitlements (data cap, roaming rules, etc.).
handles email inquiries from business customers, assists with account and service concerns, resolves billing and technical issues, processes requests, and ensures timely and professional customer support.

Christina Muñoz