As a veteran Executive Virtual Assistant, I bring to the table over thirteen years of hard-earned experience and a knack for perfecting operational efficiencies. My foremost goal has always been to steer my clients' businesses towards sustained growth and progress. I offer comprehensive virtual assistance, fortified with deep understanding of various platforms and keen attention to detail, making me an ideal ally in achieving your business objectives.

In this fast-paced digital era, being quick to adapt and dedicated to delivering high-quality work is paramount. I possess excellent command over the English language, both spoken and written, and I prioritize quality above all else, even when handling multiple tasks concurrently. My skill set includes proficiency in Google Sheets, Microsoft Office Suite (Word, Excel, PowerPoint), Mac OS, and CRM software. Further, my adaptability enables me to master new tools and platforms as per your preference, fostering a seamless working relationship.

Key Skills and Services:

👉E-mail Management: Expert in handling customer service, community support, and client communication.

👉Telecommunication: Conducting client follow-ups and customer service calls.

👉Billing and Estimates: Specialized in print and signage products.

👉CRM Management: Streamlining your customer relationship processes.

👉Executive Support: Proficient in meeting coordination, staff training, and executing design briefs.

👉Tech-Savviness: Masterful use of Excel, Word, Outlook, PowerPoint, and advanced internet research.

👉Content Creation: Crafting blog posts through meticulous research.

👉Bulk Mail Management: Administering massive mailing platforms.

👉Language Expertise: Providing translations from English to Turkish and vice versa.

👉Social Media Management: Experienced in managing Instagram and Facebook ad campaigns, and moderating Facebook groups.

👉Administrative Support: Offering light bookkeeping, calendar and event coordination, employee management, and general project management.

👉Process & Workflow Set-up: Experienced in setting up operational systems and procedures for offshore businesses.

My comprehensive virtual assistance extends to a variety of administrative tasks, including but not limited to business process implementation, client onboarding, customer support, and social media management. Over the years, I have been instrumental in establishing robust systems and procedures for several offshore entities.

Eager to explore how my skills can contribute to the advancement of your business, I am always available for discussions via Upwork platform or your preferred interview platform. Let's embark on a productive partnership together.