For almost 8 years, I have been providing phone, email/chat support and Customer Service to US, Caribbean, European and Australian based customers. I am assertive, hardworking and confident in possessing and demonstrating my dynamic and self-motivated skill, the ability to work on my own initiative and maintain key strategic partnership with you and the customers. I am very experienced with using Zendesk, Slack, Asana, Jira, Toggl and Zoho CRM. These apps assisted tremendously from online chat application, project management to ticket/time management. I will learn to use any new tool that would get the job done well for you and the team. It would be my greatest pleasure to be of enormous benefit to the mutual progress of your company and also enhance perfection.