A total of 12 long years of professional experience working in the BPO industry, 6 years of that as a team lead. Been with Multiple accounts and handled 15-20 agents. I started freelancing in 2018 specializing in Administrative assistance/ support. I have a long-term client and have been her EA since 2020 I'm working flexible time with her. I'm looking for an additional job to fill in my vacant time. I'm trustworthy and can work full-time if ever.