I am a highly motivated, detail oriented focused person with a will to succeed and explore new territories. With an educational and professional background in I.T and Technical support spanning over 12 years, I am confident that I could help you achieve your goals and assist in the growth of your business. With over 7 years of experience in Customer Service and Technical Support(Live Chat, Email and Phone), I am your best bet when it comes to creating a pleasant experiences that will leave a memorable impression for you and your clientele! Delivered excellent customer service while maintaining an average of 97.5% interaction quality score, 90% customer satisfaction an average handle time below 8 minutes.